Information on Data Protection for Customers
We would like to inform you about the handling of your personal data within the framework of the General Data Protection Regulation (GDPR):
Controller for data protection:
Depending on which Worlée Group company you are a customer of, the controller within the meaning of the General Data Protection Regulation (GDPR) is responsible for the processing of your personal data:
E.H. Worlée & Co (GmbH & Co.) KG
Grusonstraße 26, 22113 Hamburg
represented by the personally liable partner Worlée Fleet GmbH, which is represented by the managing directors Reinhold von Eben-Worlée, Heiko Mohrdieck and Heike Maier, ibid,
Telephone: +49 40 / 7 33 33 - 0
E-mail: service@worlee.de
Worlée-Chemie GmbH
represented by the managing directors Reinhold von Eben-Worlée and Joachim Freude,
Grusonstraße 26, 22113 Hamburg
Phone: +49 4153 596-0
E-mail: service@worlee.de
Worlée NaturProdukte GmbH
represented by the managing directors Peter Schmid and Heike Maier,
Grusonstraße 26, 22113 Hamburg
Telephone: +49 40 733 33 0
outside business hours: +49 40 73333 1440
E-mail: naturprodukte@worlee.de
NOAHH GmbH Logistik vorausgedacht
represented by the managing directors Reinhold von Eben-Worlée and Markus Mikeska,
Porgesring 13, 22113 Hamburg
Telephone: +49 40 733 33 56-00
E-mail: info@noahhlogistics.com
Contact details for our company data protection officer: datenschutz@worlee.de
Purpose and legal basis of data processing:
You may provide us with your details by handing over a business card or we may collect them to initiate or fulfil an order.
Failure to provide the data requested by us may mean that the contract with us cannot be concluded.
We process your personal data in relation to the contract for the following purposes: Identification, support and fulfilment of the contract (Art. 6 para. 1 letter b GDPR).
Any further processing of your personal data will only take place if this is required or permitted by law or if you have given us your express consent (Art. 6 para. 1 letter a GDPR).
In certain cases, we process your aforementioned data on the basis of a legitimate interest (Article 6(1)(f) GDPR), e.g. for the purpose of statistical (anonymised) evaluations and optimisation of our services or to decide on the risk of payment defaults.
We do not use automated decision-making or profiling.
Consent to newsletters, participation in competitions or special promotions:
In this case, we ask you to provide us with your name, address and e-mail address so that we can contact you. Participation in such a promotion also requires your voluntary willingness to participate and consent.
You can revoke your consent to the processing of personal data at any time. The revocation is possible informally, e.g. by e-mail to the e-mail address of the person responsible. Please note that the cancellation is only effective for the future. However, this does not affect the lawfulness of the processing carried out prior to the cancellation.
Credit assessment
If we make advance payments to you or you conclude a loan or other credit agreement with us, we have a legitimate interest (Art. 6 (1) (f) GDPR) in checking your creditworthiness or credit standing. With the credit check, we pursue the following purposes: Checking identity and default or credit risk. For this purpose, we work together with a credit agency, CRIF GmbH, to which we transmit your aforementioned data and from which we receive information. In the event of a negative credit check, a delivery may be refused. Further information on the activities of CRIF GmbH can be found in their information sheet or online at www.crif.de/datenschutz.
Recipients of your data:
At our company, only the sales, accounting and controlling employees involved in the contract process have access to your personal data. Your data will not be passed on to third parties.
To support our business activities, we use contractors with whom we have concluded a contract for order processing.
We may have to pass on your personal data to an authority (e.g. tax office, court, etc.) in order to fulfil our legal obligations. In such a case, the legal basis for the transfer is Art. 6 para. 1 letter c GDPR.
Depending on the payment method you have selected, your payment data will be transmitted to the relevant payment service provider.
We do not transfer data to countries outside the EU or the EEA.
Storage period:
We delete your personal data according to the following criteria:
When the contract with us ends, we immediately block your personal data for any further use.
In this case, we will delete your personal data at the latest upon expiry of the statutory retention period (Section 147 (3) of the German Fiscal Code), i.e. after 10 years have elapsed since the order in question.
If you have given us your express consent for a specific processing operation without a time limit, we will store your data until you withdraw your consent or until you delete your corresponding customer account yourself or the contract with you ends.
Your rights:
You have the right to: Access (Article 15 GDPR), rectification (Article 16 GDPR), erasure (Article 17 GDPR), restriction of processing (Article 18 GDPR), information (Article 19 GDPR), objection (Article 21 GDPR), data portability (Article 20 GDPR), right to lodge a complaint with a data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 BDSG).
