Information on Data Protection for Customers
We would like to inform you about the handling of your personal data in accordance with the General Data Protection Regulation (GDPR):
The person responsible for processing your data is:
Depending on which Worlée Group company you are a customer of, the controller within the meaning of the General Data Protection Regulation (GDPR) is responsible for the processing of your personal data:
E.H. Worlée & Co. (GmbH & Co.) KG
Grusonstraße 26, 22113 Hamburg,
represented by the personally liable partner of Worlée Fleet GmbH, represented by the managing directors Reinhold von Eben-Worlée, Heiko Mohrdieck and Heike Maier, ibid.
Tel.: +49 40 / 7 33 33 – 0
E-mail: service@worlee.de
Worlée-Chemie GmbH
represented by the managing directors Reinhold von Eben-Worlée and Joachim Freude,
Grusonstraße 26, 22113 Hamburg
Tel.: +49 4153 596-0
E-mail: service@worlee.de
Worlée NaturProdukte GmbH
represented by the managing directors Heike Maier and Peter Schmid,
Grusonstraße 26, 22113 Hamburg
Tel.: +49 40 733 33 0
outside business hours: +49 40 73333 1440
E-mail: naturprodukte@worlee.de
Worlée Drive Dried Logistics GmbH
represented by the managing directors Reinhold von Eben-Worlée and Markus Mikeska,
Grusonstraße 26, 22113 Hamburg
Tel.: +49 40 733 33 0
E-mail: info@worlee.de
How to contact our company’s Data Protection Officer: datenschutz@worlee.de
Purpose and legal basis of data processing
You may provide us with your information by handing us a business card or we may request it from you to initiate or complete an order.
Failure to provide data requested by us may result in the contract with us not being concluded.
We process your personal data in relation to the contract for the following purposes: identification, support and processing of the contract (Art. 6 (1)(b) GDPR).
Further processing of your personal data will only take place if required or permitted by law or if you have given us your express consent (Art. 6 (1)(a) GDPR).
In certain cases, we process your aforementioned data on the basis of a legitimate interest pursuant to Article 6(1)(f) GDPR for the purpose of statistical (anonymized) evaluation and optimizing our services or deciding on the risk of non-payment.
We do not use automated decision-making or profiling.
Consent to newsletters, participation in sweep-stakes or special promotions
In this case, we ask you to provide us with your name, address and e-mail address so that we can contact you. Participation in such a promotion also requires your voluntary willingness to participate and consent.
You can revoke your consent to the processing of personal data at any time. The revocation is possible informally, e.g. by e-mail to the sales department. Please note that the revocation is only effective for the future. Revocation of your consent does not affect the legality of the processing that has taken place on the basis of your consent up to the point of revocation.
Credit assessment
If we perform preliminary work for you or if you conclude a loan or other credit agreement with us, we have a legitimate interest (Art. 6 (1)(f) GDPR) in checking your creditworthiness. We pursue the following purposes with the credit check: verification of identity and default or credit risk.
For this purpose, we cooperate with so-called credit agencies (e.g. Creditreform), to which we transmit your aforementioned data and from which we receive information. In the event of a negative credit check, delivery may be refused.
Recipients of your data:
In our company, only employees involved in the contract process (e.g. sales, accounting, controlling) have access to your personal data. As a matter of principle, the data will not be passed on to third parties.
To support our business activities, we use contractors with whom we have concluded a contract for order processing.
We may have to pass on your personal data to an authority (e.g. tax office, court, etc.) for the purpose of fulfilling legal obligations that apply to us. In such a case, the legal basis for the transfer results from Art. 6 (1)(c) GDPR.
Your payment data will be transmitted to the corresponding payment service provider depending on the payment method you have selected.
We do not transfer data to countries outside the EU or EEA.
Storage duration:
We delete your personal data according to the following criteria:
- When the contract with us ends, we immediately block your personal data for any further use.
- In this case, we will delete your personal data at the latest upon expiry of the statutory retention period (Section 147 (3) of the German Tax Code), i.e. after the expiry of 10 years from the date of the order/contract in question.
- If you have given us your express consent for a specific processing operation without a time limit, we will store your data until you revoke your consent or until you delete your corresponding customer account yourself or the contract with you ends.
Your rights:
You have the right: of access (Article 15 GDPR), to rectification (Article 16 GDPR), to erasure (Article 17 GDPR), to restriction of processing (Article 18 GDPR), to information (Article 19 GDPR), to object (Article 21 GDPR), to data portability (Article 20 GDPR), to lodge a complaint with a data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 GCC).
